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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marie K

Marie K

November 14, 2024

5  out of  5
rating by Marie K
"I had a wonderful experience working with John, one of Steve Mcintosh's employees. He was great to work with and answered all my questions."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Michael Tommer

October 30, 2024

5  out of  5
rating by Michael Tommer
"Thanks again to my agent Briana Wuertz your the best you have save me over 150dollars on my car insurance and I left so happy and I am excited about my new policy and I am happy I made the decision to go with State Farm"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Sa Long

October 30, 2024

5  out of  5
rating by Sa Long
"Today Agent from Steve McIntosh called me reviewing my policy. She was thorough and nice. I am happy to be in her hands taking care of all my needs"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jeanette Kroyer

October 30, 2024

5  out of  5
rating by Jeanette Kroyer
"I love this team !! Every single time I have a need for a change, they are all so responsive. Steve, Brianna, Mary - so grateful for your assistance. I highly recommend this State Farm office !!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kara Harbert

October 30, 2024

5  out of  5
rating by Kara Harbert
"John was an absolute joy to work with and I recommend him whole heartedly."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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connie mcginnis

October 21, 2024

5  out of  5
rating by connie mcginnis
"Spoke with John today and he was very helpful and quick to get what I needed. Very pleasant experience!"
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Theresa Moore

October 10, 2024

5  out of  5
rating by Theresa Moore
"Couldn't ask for a more efficient, polite, and knowledgeable insurace agency. Worked with John Wright today and when opening my policy ...he was professional and kind."
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jessica sevegen

October 10, 2024

5  out of  5
rating by jessica sevegen
"Very helpful and they really care about their customers!"
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Kimberly Morgan

October 2, 2024

5  out of  5
rating by Kimberly Morgan
"Our agent was extremely helpful, worked with us and was patient with us from beginning to end. I believe he helped us get the perfect insurance policy."
Profile photo of Kim Dusek

Kim Dusek

September 23, 2024

5  out of  5
rating by Kim Dusek
"Wonderful company! Briana is great to work with, always available with any questions I have."
We responded:
"Thanks for the great review, Kim! Truly appreciate it :) - Steve "
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Alma Alfonzo

September 18, 2024

5  out of  5
rating by Alma Alfonzo
"Mary was very professional and thorough. A pleasure to work with."
We responded:
"Alma, thank you for recognizing Mary! She (and the rest of the staff) work hard every day to help our customers and make sure policies are set up properly with the correct coverages 👍🏻"
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Levi Breunig

September 16, 2024

5  out of  5
rating by Levi Breunig
"I normally do not participate in reviews. I would say the associates at this firm live to exceed the customer's expectations! Thank you!"
We responded:
"Thanks Levi!! Truly appreciate you making an exception for us and leaving a review for us. We hope to continue to exceed your expectations! - Steve "
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Maurice Johnson

September 12, 2024

5  out of  5
rating by Maurice Johnson
"I appreciate the detailed information regarding me and my situation. All of my questions being answered. The affordable rates for the coverage. And, a professional interaction with Steve and his team at every encounter."
We responded:
"Thanks a lot for the support, Maurice! We love working with you and I’m happy to hear we were able to provide you with some helpful information and great rates"
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ben boyer

September 11, 2024

5  out of  5
rating by ben boyer
"Taylor is the best. I have corresponded with him directly for years now and he has always been nothing but the most helpful. He has always helped to get me the best deals and made sure everything is very clear cut so I am never confused about billing or anything. Highly recommend."
We responded:
"Thanks Ben!! Taylor is great, we agree! We definitely want all of our customers to feel this way. Thank you for recognizing Taylor and his work - Steve "
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Cindy Torkowski

August 31, 2024

5  out of  5
rating by Cindy Torkowski
"Everybody is polite and friendly."
We responded:
"Thank you Cindy! We always enjoy working with you :)"
Profile photo of Katie Semproch

Katie Semproch

August 7, 2024

5  out of  5
rating by Katie Semproch
"Highly recommend Steve Mcintosh (& staff) for your insurance needs! Earlier in the year my car was totaled (due to an accident) and everyone at this office was very efficient & transparent on my insurance changes."
We responded:
"Hi Katie — thank you for such a great review! I’m thrilled we were about to help you and be there when you needed us the most — that’s what this is all about….being there for those that trust us with their insurance needs 👍🏻 -Steve "
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JChapek

August 2, 2024

5  out of  5
rating by JChapek
"Everyone at the McIntosh office is always very friendly and helpful!"
We responded:
"Thank you! This means a lot as we truly try to take great care of our customers every single day 👍🏻👍🏻 - Steve "
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Nick Stepic

August 2, 2024

5  out of  5
rating by Nick Stepic
"quick fast no hassle"
We responded:
"Thanks for the 5 star review, Nick! "
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Alfie Williams

August 2, 2024

5  out of  5
rating by Alfie Williams
"The agents are always willing to help with whatever I need when I call in and give great customer service. They are expeditious when it comes to returning my calls and quick to get my questions answered when I have questions regarding other services they offer."
We responded:
"Thank you Alfie!! "
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Ole Valadez

July 23, 2024

5  out of  5
rating by Ole Valadez
"John has helped me switch over from Progressive to State Farm and made it so easy and saved me so much money! I’ve had a rough year with a lot going on in my life and it’s nice to know there’s people like him who are so understanding and helpful and kind!"
We responded:
"Thank you so much for such a nice 5 star review. We appreciate you recognizing John, who is incredibly dedicated to helping our customers :) "
Profile photo of Jaii'la Holmes

Jaii'la Holmes

July 17, 2024

5  out of  5
rating by Jaii'la Holmes
"I Already Love How Easy It Was To Get The Insurance I Needed And Steve Answering All My Questions And Dealing With My Constant Asking Things Lol And Marylou Nolan Just Helped Add On Glass Coverage And Taking The Load Off From Me Having To Worry About Keep Paying Unexpected Out Of Pocket Expense For People Breaking My Car Windows. I Absolutely Adore These Two People And State Farm As Well For Being There When You Need Them And Making Things Simple And Easy And Also For All Their Great Customer Service Even Though I Feels More Like Apart Of A Family🫶🏾"
We responded:
"Thank you Jaii’la for such a great review!! It was a pleasure answering your questions — I love having quality conversations with people who care about their policies and seek information to make the right decisions! Mary works hard every day to provide top notch customer service for our customers, so thank you for the recognition :). - Steve "
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Melissa Pyles

July 16, 2024

5  out of  5
rating by Melissa Pyles
"Briana is simply amazing! She is extremely responsive to any changes or updates needed for my policies. Briana went above and beyond to assist me with my roof claim. She stepped in to help me and I don't know where I would be without her help. Briana actually cares about all of her customers which is very hard to find!"
We responded:
"We are delighted to hear that you had a great experience with our team! Thank you for taking the time to share your feedback. We are always here to help with your insurance needs. -Steve "
Profile photo of Dustin Pelfrey

Dustin Pelfrey

July 14, 2024

5  out of  5
rating by Dustin Pelfrey
"John was very helpful. He reached out to me while I was in the market for a new insurance provider and just made things very simple. I wasn't 100% sure I was leaving my current provider, but his professionalism really made me lean towards state farm. Thank you John!"
We responded:
"Thank you for the fantastic review! We are dedicated to providing outstanding service to all our clients, and we are pleased to hear that you had a positive experience with us. Your feedback motivates us to continue delivering top-notch service! -Steve "
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Russell Rucker

July 10, 2024

5  out of  5
rating by Russell Rucker
"We sometimes need to remind ourselves that THANKFULNESS is indeed a virtue...which is why I'm delighted to say: THANK YOU to Mary from State From for such excellent service & great care. Thank you mary🌟🌟🌟🌟🌟"
We responded:
"Thank you for the kind words!!! -Steve "
Profile photo of Art Vizion

Art Vizion

July 5, 2024

1  out of  5
rating by Art Vizion
"Очень разочарован, командой этого агенства. Говорят одно, а по сути совсем другое. Цены на страховку поднимают - по своему усмотрению. Пока не поменяется политика агенства- пользоваться их услугами не рекомендую. Very disappointed with the team of this agency. They say one thing, but in reality it is completely different. They raise insurance prices at their own discretion. Until the agency's policy changes, I do not recommend using their services"
We responded:
"Thank you for the 5 star review!! Response to updated, now 1 star review: I’m so sorry you feel this way, Art. We have zero control over any insurance prices/rates as they are regulated by the State of Ohio and State Farm Corporate. I’m sorry you are disappointed in the price but I understand your frustrations. Two of our main principles are to be honest and work with integrity in every single interaction we have, so I apologize if any miscommunication or misunderstanding made you feel otherwise. I wish you the best! "