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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jancye Kellam

December 4, 2025

3  out of  5
rating by Jancye Kellam
"When I’ve reached out to my agent I haven’t gotten callbacks. I never get my declaration cards in the mail either. I’ve requested them twice so far. I stop in to my local office & have them printed out for me."
We responded:
"Thank you for taking the time to leave us a review! We’re sorry to hear about the challenges you’ve experienced receiving your declaration cards. Our records do seem to show that each time you’ve reached out for assistance, we have promptly spoken with you on the phone and addressed your requests as quickly as possible. Most recently, we spoke with you and updated your mailing address which I believe should solve the mail issue! We appreciate you stopping by the local office to pick up your cards, and we certainly want to be sure the ID cards reach you in the mail in the future :) Please don’t hesitate to contact us directly if you need any further assistance and we hope to earn a 5 star review in the future!"
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Archie Whitfield

December 4, 2025

5  out of  5
rating by Archie Whitfield
"We are extremely pleased with Steve McIntosh insurance agency . The staff have been very helpful in taking care of our Auto and Home insurance policies .Someone in the friendly staff is always available to help."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Claire Walton

December 4, 2025

5  out of  5
rating by Claire Walton
"I had an outstanding experience with State Farm thanks to Kit, who went above and beyond to help me get fully squared away with my car insurance. She was patient, understanding, and made sure I ended up with the right coverage. The whole process felt seamless because of her. The entire team under Steve McIntosh shows genuine care and concern, and it really comes through in how they support their customers. Highly recommend!"
We responded:
"We’re honored by your positive feedback! Kit has been a great addition to our team this year :) We look forward to serving you in the future and truly appreciate the loyalty and kind words! "
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Deanna Kushnirenko

December 4, 2025

5  out of  5
rating by Deanna Kushnirenko
"Had an excellent experience with this office while getting a quote for my motorcycle insurance. Their rates were very competitive — even compared to carriers like Progressive, who claim to offer the lowest motorcycle premiums. The team was professional, friendly, and made the whole process easy. Highly recommend this office!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Joann Long

December 4, 2025

5  out of  5
rating by Joann Long
"I make a call and pay my insurance, it's so great they know who I am by name, we talk about every day things , they have a way of making me feel at home. Then we take of things , chat a little more, they email me my receipt. They always taken very good care of me and my family at any time ,I needed them . Very good agents there. Can't go wrong 👌."
We responded:
"Thank you Joann!! Our goal from day 1 was to treat all of our customers like friends and family :) We promise to continue to operate with kindness and integrity. Our office greatly appreciates your loyalty! "
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Charles Jackson

December 4, 2025

5  out of  5
rating by Charles Jackson
"John and his team are amazing. Helped me with life and auto insurance. Safe and secured."
We responded:
"Thanks for the 5 star review — this is great to hear! "
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Paula Harsey

December 4, 2025

5  out of  5
rating by Paula Harsey
"Steve at State Farm is amazing!!"
We responded:
"Thank you Paula!!! We think you are amazing as well!!!"
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Sabrina Haught

December 4, 2025

5  out of  5
rating by Sabrina Haught
"I love working with Steve and Ben from this State Farm office. I was so insure in the beginning of what was the correct insurance I need and they both lead me in the right direction. Steve also helped me with life insurance for both my son and I. I tell all my friends and family about Steve and his team and how he is "the go to guy" I am so thankful for the relationship that has become and everything they will do to help and put you and your family first!! Thank you so much for bring apart of my family and keeping us safe! I couldn't ask for anyone better!! Keep up the great work 💜🥰"
We responded:
"Sabrina! Thank you SO much for the wonderful review. It has been such a pleasure working with you. We appreciate you trusting us with your families life insurance needs :) We will always put your families needs first!"
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Rebecca Walter

December 4, 2025

5  out of  5
rating by Rebecca Walter
"State Farm reached out to let me know about a discount that I was available for which I was unaware of. While on the phone they were able to answer other topic questions that I had. They are always helpful at the Steve McIntosh office."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Karl Adam

December 1, 2025

5  out of  5
rating by Karl Adam
"Very good to me thanks"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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sahaur allan

November 24, 2025

5  out of  5
rating by sahaur allan
"I have been with them For many years and they have been professional every time I call, they greet me with my name they know who I am that shows and says a lot about a company. I really appreciate them being patient with me and explaining in detail on my coverages thank you. Hard to find a place where the employees care and feel with you if you’re going through a situation!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Makaila Damian

November 20, 2025

5  out of  5
rating by Makaila Damian
"Best agent I’ve ever had. Always reachable and helpful!!"
We responded:
"Thank you for your 5-star review! The kind words mean a lot to all of us :) My State Farm team and I are happy to be your good neighbor!"
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amber hensell

November 20, 2025

5  out of  5
rating by amber hensell
"Staff did amazing with helping me, very kind and patient reviewing the policy with me, answered all my questions and even helped with getting everything up to date and paid."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Gary Mccullough

November 18, 2025

5  out of  5
rating by Gary Mccullough
"I was there a few minutes after 9:00 this morning for an accident that happened last evening within an hour they were able to have my car towed to where it's going to be fixed had a rental car set up for me to pick up later this afternoon everything was taken care of within an hour I can't express how great of an insurance agent they are here at State farm and Steve McIntosh is my rep please if you need an insurance rep please call them I can't express how great they were in helping me get everything together because I was nothing but frazzled since I got hit last night"
We responded:
"Very excited to have you as a new customer, Gary! We appreciate the kind words and great review! - Steve "
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L K

November 17, 2025

5  out of  5
rating by L K
"I was very pleased working with the staff at State Farm especially Taylor. He responds promptly by phone or email. It adds a personal touch. The office cares about their clients which is important when you're going through difficult situations."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Audrey

November 14, 2025

5  out of  5
rating by Audrey
"Taylor does a terrific job. I speak to him almost all of the time. He answers all of my questions, is prompt at getting back to you, is professional and pleasant. He is great to work with and I truly feel that he is there to 100% help you in the best way possible."
We responded:
"Thank you Audrey!! "
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Ronalee Brownson

November 13, 2025

5  out of  5
rating by Ronalee Brownson
"Very pleased with State Farm and crew very helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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LED Electric Solutions LLC

November 7, 2025

5  out of  5
rating by LED Electric Solutions LLC
"Taylor is awesome ! Excellent service - fast - efficient and very helpful . Couldn’t ask for a smoother experience !"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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mike lowery

October 17, 2025

5  out of  5
rating by mike lowery
"I’ve had a great experience so far with Steven McIntosh’s State Farm office. They have been friendly, professional, and always quick to respond to any questions I’ve had. Even though I haven’t had to file a claim, the process of setting up my policies was smooth and stress-free. It’s great to work with a local team that clearly cares about their clients. Highly recommend!"
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Sherry Tyson

October 16, 2025

5  out of  5
rating by Sherry Tyson
"This office was very helpful to me when I canceled my previous homeowners insurance. They were very friendly and professional, and gave me a better rate and more coverage than I was currently receiving. Thank you!"
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Joel Bermudez

October 16, 2025

5  out of  5
rating by Joel Bermudez
"My calls so far have went very smoothly and everything was explained in an easy to understand and professional way, I seriously recommend using their insurances especially since they quoted me at a low enough price that it honestly stunned me. Easy 5 stars for me."
We responded:
"Thanks so much Joel! Appreciate the kind words very much. -Steve "
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Martina Smid

October 16, 2025

5  out of  5
rating by Martina Smid
"Had my 1st claim with State Farm..car hit my bmw in a parking lot and took off..i was taken care of asap!!submited photos and was paid in 72 hours!!!my Agency is great and i never feel like a bother when i call.I bundled my home and car and saved over $500.I will be with them for life!"
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Mike Daddy

October 16, 2025

5  out of  5
rating by Mike Daddy
"My experience with them was awesome. After looking around for the best deal I walked into their building and they were very professional and beyond helpful. They helped me pick out the best plan for me and it happened to be the cheapest insurance out of all the ones I looked at. I recommend this insurance and especially their office on state road to everybody. They are very helpful Everytime I have a question with anything..."
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Steven Gall

October 16, 2025

5  out of  5
rating by Steven Gall
"I changed my insurance over this summer after some changes to my home and auto situation. The team took great care of me and I am very happy with my insurance!"
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Yonna

October 15, 2025

5  out of  5
rating by Yonna
"Ever since I’ve been with State Farm my experience has been wonderful."
We responded:
"Thank you for taking the time to share your thoughts, Yonna! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, just reach out :) - Steve "