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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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ben boyer

September 11, 2024

5  out of  5
rating by ben boyer
"Taylor is the best. I have corresponded with him directly for years now and he has always been nothing but the most helpful. He has always helped to get me the best deals and made sure everything is very clear cut so I am never confused about billing or anything. Highly recommend."
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Cindy Torkowski

August 31, 2024

5  out of  5
rating by Cindy Torkowski
"Everybody is polite and friendly."
We responded:
"Thank you Cindy! We always enjoy working with you :)"
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Katie Semproch

August 7, 2024

5  out of  5
rating by Katie Semproch
"Highly recommend Steve Mcintosh (& staff) for your insurance needs! Earlier in the year my car was totaled (due to an accident) and everyone at this office was very efficient & transparent on my insurance changes."
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JChapek

August 2, 2024

5  out of  5
rating by JChapek
"Everyone at the McIntosh office is always very friendly and helpful!"
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Nick Stepic

August 2, 2024

5  out of  5
rating by Nick Stepic
"quick fast no hassle"
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Alfie Williams

August 2, 2024

5  out of  5
rating by Alfie Williams
"The agents are always willing to help with whatever I need when I call in and give great customer service. They are expeditious when it comes to returning my calls and quick to get my questions answered when I have questions regarding other services they offer."
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Ole Valadez

July 23, 2024

5  out of  5
rating by Ole Valadez
"John has helped me switch over from Progressive to State Farm and made it so easy and saved me so much money! I’ve had a rough year with a lot going on in my life and it’s nice to know there’s people like him who are so understanding and helpful and kind!"
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Jaii'la Holmes

July 17, 2024

5  out of  5
rating by Jaii'la Holmes
"I Already Love How Easy It Was To Get The Insurance I Needed And Steve Answering All My Questions And Dealing With My Constant Asking Things Lol And Marylou Nolan Just Helped Add On Glass Coverage And Taking The Load Off From Me Having To Worry About Keep Paying Unexpected Out Of Pocket Expense For People Breaking My Car Windows. I Absolutely Adore These Two People And State Farm As Well For Being There When You Need Them And Making Things Simple And Easy And Also For All Their Great Customer Service Even Though I Feels More Like Apart Of A Family🫶🏾"
We responded:
"Thank you Jaii’la for such a great review!! It was a pleasure answering your questions — I love having quality conversations with people who care about their policies and seek information to make the right decisions! Mary works hard every day to provide top notch customer service for our customers, so thank you for the recognition :). - Steve "
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Melissa Pyles

July 16, 2024

5  out of  5
rating by Melissa Pyles
"Briana is simply amazing! She is extremely responsive to any changes or updates needed for my policies. Briana went above and beyond to assist me with my roof claim. She stepped in to help me and I don't know where I would be without her help. Briana actually cares about all of her customers which is very hard to find!"
We responded:
"We are delighted to hear that you had a great experience with our team! Thank you for taking the time to share your feedback. We are always here to help with your insurance needs. -Steve "
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Dustin Pelfrey

July 14, 2024

5  out of  5
rating by Dustin Pelfrey
"John was very helpful. He reached out to me while I was in the market for a new insurance provider and just made things very simple. I wasn't 100% sure I was leaving my current provider, but his professionalism really made me lean towards state farm. Thank you John!"
We responded:
"Thank you for the fantastic review! We are dedicated to providing outstanding service to all our clients, and we are pleased to hear that you had a positive experience with us. Your feedback motivates us to continue delivering top-notch service! -Steve "
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Russell Rucker

July 10, 2024

5  out of  5
rating by Russell Rucker
"We sometimes need to remind ourselves that THANKFULNESS is indeed a virtue...which is why I'm delighted to say: THANK YOU to Mary from State From for such excellent service & great care. Thank you mary🌟🌟🌟🌟🌟"
We responded:
"Thank you for the kind words!!! -Steve "
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Art Vizion

July 5, 2024

1  out of  5
rating by Art Vizion
"Очень разочарован, командой этого агенства. Говорят одно, а по сути совсем другое. Цены на страховку поднимают - по своему усмотрению. Пока не поменяется политика агенства- пользоваться их услугами не рекомендую. Very disappointed with the team of this agency. They say one thing, but in reality it is completely different. They raise insurance prices at their own discretion. Until the agency's policy changes, I do not recommend using their services"
We responded:
"Thank you for the 5 star review!! Response to updated, now 1 star review: I’m so sorry you feel this way, Art. We have zero control over any insurance prices/rates as they are regulated by the State of Ohio and State Farm Corporate. I’m sorry you are disappointed in the price but I understand your frustrations. Two of our main principles are to be honest and work with integrity in every single interaction we have, so I apologize if any miscommunication or misunderstanding made you feel otherwise. I wish you the best! "
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elexis thompson

June 12, 2024

5  out of  5
rating by elexis thompson
"John is an incredible asset! Thanks for helping protect my kids with life insurance! He’s always available when needed, provides great service, super nice. A+ 😊"
We responded:
"We are thrilled to receive your glowing review! Providing excellent service to our clients is our top priority, and we are glad to hear that we have met your expectations. Thank you for choosing our insurance office."
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David Truman

June 12, 2024

5  out of  5
rating by David Truman
"Super helpful and responsive when I have had questions or concerns!"
We responded:
"Thanks for the 5 star review, David 👍🏻👍🏻"
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Tiarra White

June 6, 2024

5  out of  5
rating by Tiarra White
"John was great very thorough, he got me everything I needed at a great price I couldn't be more satisfied!"
We responded:
"Thanks Tiarra!! John works hard every day to provide the best possible experience for new and existing customers - we appreciate your recognition so much! "
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Patrick C

June 6, 2024

5  out of  5
rating by Patrick C
"Fast, easy, and full coverage at a great price. Highly recommend"
We responded:
"Wow, thank you for the 5-star review! We are so happy to hear that you are satisfied with our services. Your recommendation means a lot to us, and we are grateful for your support. -Steve "
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Matthew Burns

June 6, 2024

5  out of  5
rating by Matthew Burns
"Super friendly and efficient! John did a great job explaining all the benefits and everything that came with my renters insurance."
We responded:
"Thank you for the 5 star review!! "
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Rachel Reed

June 5, 2024

5  out of  5
rating by Rachel Reed
"My agent John was awesome and very helpful."
We responded:
"Thank you for the kind words! We love helping all of our customers!! - Steve "
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Alex Rodriguez

May 28, 2024

5  out of  5
rating by Alex Rodriguez
"taylor was very helpful. made the process super quick and smooth. very knowledgeable about the policy that was offered..definitely appreciate all the help!"
We responded:
"And we appreciate you and this wonderful review! "
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Melissa Vasko

May 14, 2024

5  out of  5
rating by Melissa Vasko
"With our recent purchase of a home, working with Taylor Price regarding our home/auto policies was such a breath of fresh air! His timeliness, high level of service and expertise made a tedious process go very smooth."
We responded:
"Thanks for such an awesome review! We love helping things go smoothly 👍🏻👍🏻"
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Alicia

May 14, 2024

5  out of  5
rating by Alicia
"Great agency and good service!"
We responded:
"Thank you!! "
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brygoat

May 13, 2024

5  out of  5
rating by brygoat
"John helped me set up and fully understand my insurance plan as a first time homebuyer. He's only a text away with any questions and always helps out with a smile and great rapport. Can't recommend his service enough!"
We responded:
"Thank you for such a great review! John works hard every day, for sure! So happy to hear he was able to assist you as a first time homebuyer :) and most importantly, congrats!! -Steve"
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Charles Jackson

May 9, 2024

5  out of  5
rating by Charles Jackson
"John put me together and had me back insured in a matter of minutes. Thanks !!!"
We responded:
"Thanks for the 5 star review — this is great to hear! "
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Sadie May

May 3, 2024

5  out of  5
rating by Sadie May
"Marylou is always very efficient and pleasant to work with. She made me feel reassured and helped me resolve my issues with ease."
We responded:
"Thank you for the kind words! Marylou is one of the best :)"
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Autumn Larkin

May 2, 2024

5  out of  5
rating by Autumn Larkin
"Taylor has great customer service & understood exactly what I needed!"
We responded:
"Thanks Autumn!! We take a lot of pride in our customer service and I’m thrilled to hear you were happy with your experience with Taylor! - Steve "